Excellus BCBS Medicaid HMO Among the Nation’s Best-Rated

Posted on September 20, 2023

Excellus BCBS logo

Excellus BlueCross BlueShield is one of just 13 health plans nationwide to earn 4.5 stars (out of a possible five) and accreditation for its Medicaid HMO from the National Committee for Quality Assurance. NCQA is a private, nonprofit organization dedicated to improving health care quality.

The good news continues for the upstate New York-based non-profit health insurer, as each plan offered by Excellus BCBS, including Medicaid, Medicare, and commercial health insurance, earned accreditation from NCQA.

“Across the board accreditation for our health insurance plans is a source of pride for our employees, and a consideration for consumers who are looking for the right health plan to meet their needs,” says Excellus BCBS Regional President Mark Muthumbi. “Whether a member is enrolled in one of our government programs like Medicaid or Medicare or has commercial coverage through their employer, they experience the same high level of service and care.” 

The following ratings (based on a five-star rating system) reflect 2022 health plan performance across all Excellus BCBS products:   

  • 4.0 stars Accredited - Commercial HMO/POS/PPO/EPO combined 
  • 4.0 stars Accredited - Medicare PPO
  • 4.0 stars Accredited - Medicare HMO
  • 4.5 stars Accredited - Medicaid HMO

NCQA ratings are based on a health plan’s combined HEDIS® and CAHPS® scores and NCQA accreditation status. Plans are also evaluated on quality of care, patient satisfaction, and the health plans' efforts toward continuous improvement.

Excellus BCBS, an independent licensee of the Blue Cross Blue Shield Association, is a nonprofit health plan with 1.5 million upstate New York members. The company's mission is to help people live healthier and more secure lives through access to high-quality, affordable health care. Its products and services include cost-saving prescription drug discounts, wellness tracking tools and access to telemedicine. With more than 4,200 employees, the company is committed to attracting and retaining a diverse workforce to foster innovation and better serve its members. It also encourages employees to engage in their communities by providing paid volunteer time off as one of many benefits.

Learn more about NCQA at https://www.ncqa.org/, and about Excellus BCBS at ExcellusBCBS.com.

CenterState CEO

Other Member News

Strategic Communications Media Training
October 30, 2025

New On-Demand Virtual Media Training Now Available

For years, the Strategic Communications Media Training Program has empowered organization leaders, spokespersons, and subject matter expe

NBT Bancorp Inc. Announces Record Third Quarter 2025 Results and Declares Cash Dividend
October 28, 2025

NBT Bancorp Inc. Announces Record Third Quarter 2025 Results and Declares Cash Dividend

NBT Bancorp Inc. (“NBT” or the “Company”) (NASDAQ: NBTB) reported net income and diluted earnings per share for the three and nine months ended Sept.30, 2025.

Warm, hearty meals for casual friendly get-togethers
October 24, 2025

Fulton Dining and Activity Center

Reservations are encouraged, and bussing is available from participants homes to the center.

Image - presenters
October 24, 2025

Join Harris Beach Murtha for a Webinar Covering the Evolving Landscape of the H-1B Visa Program

Attendees will gain practical guidance on compliance strategies, risk mitigation and workforce planning, with a focus on supporting H-1B employees.

2025 Central New York Real Estate Conference
October 21, 2025

2025 Central New York Real Estate Conference

This one-day event offers unparalleled opportunities for networking, lead generation, and brand visibility—whether through attending, tabling, or sponsoring.

October 20, 2025

Springbrook Expands in Central New York with New Syracuse Office

The expansion marks an exciting milestone in Springbrook’s ongoing mission to provide exceptional, person-centered support across the state.

Warm, hearty meals for casual friendly get-togethers
October 17, 2025

Fulton Dining and Activity Center Menu

Reservations are encouraged and bussing is available from participants homes to the center.

Oswego Jiu Jitsu & The Mix Women's Self-Defense Seminar
October 15, 2025

Oswego Jiu Jitsu & The Mix Women's Self-Defense Seminar

Find out more information and register here.

October 15, 2025

Join SUNY Oswego for A Showcase of Innovation, Collaboration and Impact!

RSVP to join us on October 23-24, 2025 at SUNY Oswego for any or all of the following four free events.