Excellus BlueCross BlueShield again receives high plan ratings from Medicare

Posted on October 6, 2022

 

SYRACUSE, NY The Centers for Medicare and Medicaid Services (CMS) announced its 2023 quality ratings. Excellus BlueCross BlueShield again achieved some of the highest ratings in the state and the nation for quality performance in clinical care and outstanding service to its Medicare members.

CMS awarded Excellus BCBS’s Medicare Advantage HMO plans a 5-star rating. This is the second year in a row Excellus BCBS has received the highest rating possible from Medicare. For the seventh consecutive year Excellus BCBS’s Medicare Part D prescription drug plan received a 5-star rating.

Additionally, the health plan’s Medicare PPO plans earned 4 stars.

For more than a decade Excellus BCBS Medicare plans have consistently received above average quality ratings (4 stars or higher).

“Our ratings are a testament to our health plan’s commitment to the health and experience of our Medicare members,” said Sharon Palmiter, vice president for population health strategic programs at Excellus BCBS. 

Star ratings measure a variety of health benchmarks, including how a Medicare member’s chronic conditions such as diabetes and high blood pressure are being managed; whether Medicare members are receiving their preventive screenings and vaccines; and whether the plan is teaching members about correctly taking their medications as prescribed. Member satisfaction and experience with the health plan and its providers are also important measures in the overall quality ratings.

“No health plan can reach this level of quality care without a real commitment to partnering with local health care providers,” said Stephen Cohen, MD, senior vice president and corporate medical director for Excellus BCBS. “Working together, especially through the ongoing challenges brought on by the pandemic, our providers delivered quality care to our Medicare members. These ratings reflect our passion and commitment to help people in our communities live healthier and more secure lives through access to high-quality, affordable health care.”

Health plan employees continually work to assure Medicare members’ needs are met by delivering quality programs and service. One example: Our clinical pharmacists reach out to members to perform a comprehensive review of their prescriptions to assure they are taking the right medications, at the right time, and in the right way. They will also help identify opportunities to help reduce prescription drug costs and out-of-pocket expenses. The ability of the pharmacy team to work directly with members and develop personalized options helps improve quality of care.

“We look forward to driving continued excellence in health care quality and experience for our Medicare members in 2023 and beyond,” said Palmiter.

To learn more about Medicare Star Ratings and Excellus BCBS Medicare plans visit: ExcellusforMedicare.com.

Y0028_8876_C

 

###

 

Excellus BlueCross BlueShield, an independent licensee of the Blue Cross Blue Shield Association, is a nonprofit health plan with 1.5 million upstate New York members. The company's mission is to help people live healthier and more secure lives through access to high-quality, affordable health care. Its products and services include cost-saving prescription drug discounts, wellness tracking tools and access to telemedicine. With more than 3,500 employees, the company is committed to attracting and retaining a diverse workforce to foster innovation and better serve its members. It also encourages employees to engage in their communities by providing paid volunteer time off as one of many benefits. To learn more, visit ExcellusBCBS.com.

 

Other Member News

Oswego YMCA Comedy With A Cause
October 2, 2025

Fulton Farmers' Market Halloween Bash

Join us for a fun-filled day at the last Fulton Farmers Market! 

NBT Bank Welcomes Michael Pujia as Private Banking Relationship Manager
October 2, 2025

NBT Bank Welcomes Michael Pujia as Private Banking Relationship Manager

Based in Syracuse, Pujia brings a strong background of fiduciary management, financial planning and analytical skills to support the company’s high net worth private banking clients.

CenterState CEO Chair Stephen Fournier of KeyBank Featured in Oswego County Business Profile
October 2, 2025

CenterState CEO Chair Stephen Fournier of KeyBank Featured in Oswego County Business Profile

Earlier this year, CenterState CEO announced Fournier’s unanimous election as board chair.

logo
October 2, 2025

Destiny USA Job Fair Looking For Vendors

View the PDF here to learn more about the Destiny USA Job Fair!

Excellus Blue Cross Blue Shield Excellence Logos
October 1, 2025

Specialists' One-Day Surgery Center Recognized Nationally for Higher Quality and Cost-Effective Spine Surgery and Hip & Knee Replacements

This program identifies hospitals and ambulatory care centers (ASCs) that demonstrate expertise in delivering improved patient safety, better health outcomes, and are more cost-effective.

Wicked
October 1, 2025

Wicked to Return to Landmark Theatre Dec. 3–14, 2025

Winner of over 100 international awards including the Grammy Award and three Tony Awards, WICKED has been performed in over 100 cities in 16 countries around the world.

new partners graphic
October 1, 2025

New Partners-CEO Insights October 2025

Please join us in welcoming new CenterState CEO Partner-level members.   

member news graphic
September 30, 2025

Member Essentials-CEO Insights October 2025

Below is a snapshot of the latest news and top headlines from our members. We want to hear from you!

new investors graphic
September 30, 2025

New Investors-CEO Insights October 2025

CenterState CEO wishes to recognize the members who have recently joined as Investors.