RMS Promotes Michael Walls to Patient Survey Operations Quality Specialist

Posted on September 26, 2022

RMS Congratulates Michael Walls for a Record of Excellence 

 

(BALDWINSVILLE, NY) — Research & Marketing Strategies, Inc. (RMS) is pleased to announce the recent promotion of Michael Walls to Patient Survey Operations Quality Specialist as. 

As an integral member of the RMS Survey Operations Team, Michael’s primary responsibility is to ensure the quality of work being distributed from RMS. His growth of professional scope, and his record for excellence makes this advancement a natural move for both Michael and RMS.  

Michael is responsible to maintain strict quality adherence to Centers for Medicare & Medicaid Services (CMS) guidelines in preparation and management of survey mailing operations, managing data entry, and conducting survey distribution and data collection. 

“Michael has been an integral asset to the RMS team, and we’re fortunate to have him with us. He brings a wealth of experience to our projects.” says Mark Dengler, President of RMS. 

In addition, his duties include assisting with client onboarding, addressing existing client needs as well as conducting sampling for various Consumer Assessment of Healthcare Providers and Systems (CAHPS®) lines of business while strictly adhering to all project planning deadlines and CMS mandated sampling protocol. 

 

About RMS 

Research & Marketing Strategies (RMS) is a full-service market research firm located in Baldwinsville, NY. RMS provides an array of research methodologies that result in actionable analytics and recommendations for the client to enhance decision making. RMS is also home to QualiSight, a premier focus group and interview research facility, and RMS ViewPoint, a leading consumer research panel in Central New York. Visit our website at RMSresults.com

 

Other Member News

Volunteers Needed to Deliver Meals to Seniors
July 3, 2024

Volunteers Needed to Deliver Meals to Seniors

Find out more here.

CPS Recruitment Announces Two Promotions
July 2, 2024

CPS Recruitment Announces Two Promotions

CPS Recruitment has provided direct hire recruiting, temporary staffing solutions, contract, contract to hire, and payroll services to corporations nationwide for more than 34 years.

Lake Ontario National Marine Sanctuary Designation Celebration
July 2, 2024

Lake Ontario National Marine Sanctuary Designation Celebration

Get all the details here.

Country Smoked
July 2, 2024

Grand Opening Annoucement: Country Smoked BBQ & Fixins’ Brings Fresh BBQ Experience to Central Square

In addition to their standard menu items, they will be offering exciting weekly specials, ensuring there’s always something new to try.

Sana Wajeeh
July 2, 2024

Oswego Health Appoints Wajeeh Sana, MD, FAAFP as New Chief Medical Officer

With over seventeen years of experience as an emergency physician, Wajeeh Sana, MD, FAAFP has been a member of the Medical Staff at Oswego Hospital since 2013.

Ron Tascarella
July 2, 2024

Oswego Health Announces New Board Leadership

Oswego Health Board of Directors unanimously voted on leadership changes.

Missy Purtell
July 2, 2024

Oswego Health Promotes Melissa Purtell, RN, BSN, MSN to VP of Nursing Operations

Purtell has spent her career in the nonprofit healthcare system.

Marriott Syracuse Downtown 100th Anniversary Celebration
July 1, 2024

Marriott Syracuse Downtown 100th Anniversary Celebration

Join the hotel for an exciting, fun-filled weekend packed with events and activities as it honors a century of history and hospitality.

Ambassador Celebration Graphics
July 1, 2024

Ambassadors-CEO Insights July 2024

CenterState CEO Ambassadors welcome and recognize businesses celebrating grand openings, company anniversaries and other important milestones.